The Little Big Boss content is carefully curated and designed for children aged 7 to 12 years old, with the guidance of adults. The Starter Kit includes essential materials to help children understand the key considerations for running an online store within the Little Big Boss Portal.

We recommend that children review the Starter Kit together with their parents or mentors and take note of the Dos and Don’ts as well as important safety tips when interacting with other buyers and sellers on the platform.

We offer flexible plans to match your child’s learning needs and pace. As a parent, you can choose between a lifetime subscription or a renewal plan to access the Little Big Boss Portal. Our Starter Kit also includes lifetime access, giving your child all the tools and guidance they need to begin their learning journey with confidence.

After Purchasing the Starter Kit + Lifetime Web Portal Subscription

When you purchase a Starter Kit + Lifetime Web Portal Subscription through our website, here’s what will happen:

1. Starter Kit Delivery
   We’ll arrange for your child’s Starter Kit to be delivered to the shipping address you provided at checkout. Delivery usually takes within 5 working days.

2. Web Portal Access
   The email address you used during checkout will automatically be registered as your login for the Little Big Boss Web Portal.

   If the Starter Kit is a gift for another child, please email us at [email protected] so we can create a separate login account for the recipient.

If you’re purchasing the Web Portal Subscription or Starter Kit as a gift, please send us an email at [email protected] to let us know. This will allow us to create a login account for the recipient using their own email address.

If we don’t hear from you within 3 days after your purchase, our team will reach out to confirm the recipient’s details.

This step is important because all portal activity notifications, including password resets and account updates, are sent directly to the registered email address.

We use PayPal as our secure and preferred payment gateway, and we accept credit card payments worldwide. Learn more about PayPal’s safety and security.

We offer free domestic shipping within Singapore, except for Jurong Island. All local deliveries are handled by Qdelivery.

Once we’ve received your order, you’ll get an email notification with your order status and a tracking link via Qxpress Track Parcel so you can easily monitor your delivery.

We’re happy to ship Little Big Boss products worldwide! Shipping rates are based on your location:

• Zone 1 – Malaysia and Brunei: SGD 15

• Zone 2 – Asia and the Pacific (except Australia, Japan, and New Zealand): SGD 25

• Zone 3 – Rest of the World: SGD 35

You can easily track your order through Qxpress Track Parcel once your shipment has been processed.

Customers/parents are advised to check if local taxes or import duties apply to the total value of goods shipped from overseas. Any such charges will be the responsibility of the recipient.

After your payment has been verified, you’ll receive an email notification confirming that your order is being prepared for delivery. Once your package has been shipped from our warehouse, another email will be sent to update you on its status.

Please note that all notifications will be sent to the email address you registered with My Little Big Boss.

Customers/parents who choose the store pickup option are required to contact My Little Big Boss at [email protected] to schedule the date and time for collecting their order.

Every item in the Starter Kit is carefully checked to meet our quality standards before it’s shipped out. If you encounter any issues — such as missing instructions or damaged items — please reach out to us at [email protected] or send us a message via Facebook Messenger.

We’ll be happy to assist you right away.

The Starter Kit and Portal access are designed for one user account. However, siblings within the same household are welcome to share the same login credentials to enjoy the learning experience together.

The User Guide can be found on the Resources page. It helps children learn how to navigate and make the most of the Little Big Boss Portal through easy, step-by-step instructions.

Your child can explore how to:

1. Register or log in

2. Create their account and profile

3. Set up their online store

4. List products for rent, sale, or trade

5. Use the messaging feature

6. Make or cancel an offer

7. Manage product delivery

8. View activity notifications

9. Report a user terms violation

10. Access learning resources

11. Join events and workshops

If you have a question that’s not covered in our FAQ, feel free to reach out to us at [email protected] or send us a message via Facebook Messenger.
We aim to respond to all inquiries within 2 business days.